Shopping Experience

Wednesday, July 08, 2009

One Loyal Gallery Furniture Customer Spreads the Word... TODAY!

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Long-Time Customer Danessa Turns Simon into a Gallery Furniture Loyal Customer!

Her name is Danessa, and she's been coming to Gallery Furniture for about seven years now - she fondly recalls her first trip to Gallery Furniture for a dining room table back then.  "I was a single mom," Danessa said, "and Mack was right there in the store when I came in looking for a dining room table.  My children and I had been wish shopping for some time, and it was time to buy.  The dining room set I wanted was still available and they were getting ready to tag it with a price."


Danessa was then shocked and pleasantly surprised when Mack walked up, grabbing a price tag when she realized she shouldn't be waiting and said "Here's the price, how does this look?" Danessa was stunned at the low price of the table - "We had looked around, and Mack really took good care of me as a single mom, and the table and chair set was going for about 700 everywhere else in town at the time, and Mack had it for 325!"

That moment was a defining moment for Danessa - she has been coming back ever since, and, as she added: "I bring everyone I know to Gallery Furniture!  This is Simon's first time!  He's a newbie here!"  Danessa laughed, and so did Simon, as Danessa recalled other purchases she made at Gallery Furniture.  "I had been looking at a Dream Deal at one point, then I ended up buying more than just that, as I picked other items out that were here - and so there is no other place to buy furniture as far as I am concerned."

Simon, now a Gallery Furniture believer, was not as convinced at first, and took Danessa to Roomstore and other competitors before the purcahse of their new gorgeous Coaster dual-toned panel bedroom set at Gallery Furniture.  "I took her around to other stores, and she was set on Gallery Furniture the whole time."  Adds Danessa: "I knew there was no where else to shop for me.  Especially since that awful fire, I had to come out and show my support for Mattress Mack and Gallery Furniture."

And Simon's new opinion of Gallery Furniture? "I admit, this is the best deal in the whole city.  I mean, we went everywhere, and well, this is the best price and the best deal for this set but you wanna know what really gets me - it's the solid feel of the wood that you can feel.  The solid furniture at Gallery Furniture is just sturdy, and you can hold it and feel it.  You go to those other places, it's all, like, particle board and junk.  Here, you get the value and the quality.  It's nice."

Danessa couldn't help but chuckle and add, "I knew I'd make a believer out of him!  He's on board the train now!"

After a good laugh, Danessa then took some time to discuss her thoughts the night of the Gallery Furniture fire May 21st: "It was sad, it was more to me than just some business having a disaster, it felt like a loved one, a member of my family, was going through a horrible time.  My kids cried and cried, they came to me and asked if Mr. Mack would need help and they offered to come by and help do anything later, clean up, or something.  It was sad for us all, so I was so excited to hear about the reopening.  It's just so tragic that something so bad happened to a man who gives so much to the community."

Simon quickly added: "I had family displaced by Katrina that came to Houston, and they got all their furniture at Gallery Furniture and still order from here, even the ones that moved back."  Quickly, Danessa noted that her aunt and uncle, also displaced by the ravages of Katrina, shopped at Gallery Furniture.  

So, now that Simon has had his first Gallery Furniture experience, what does he have to say? "I will definitely be coming back!"

As for Danessa, she does have one thing she'd like to see different at Gallery Furniture: "Why don't we get a University of Houston home theater room installed?  They had a UT one and a Texas A&M one after all!"

Wednesday, April 08, 2009

Look For The Bears!

Bear1 There's an invasion underway at Gallery Furniture.  Four large black bears have staked their claim to the area around the big tree in the children's area.  The bears are friendly, just big teddy bears really.  Giant teddy bears that are ready to greet all visitors with a smile.

They're not the first bears in that part of Gallery Furniture.  A number of teddy bears hvae been on display in the children's section, but these are the biggest by far.  (They are almost as large as the bear that greets customers at the front of the store.)

Since the bears arrived, they've been a hit with young and old, and the bears are always ready to pose for a picture.

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Bear4 Of course, the bears aren't the only attraction in the Gallery Furniture children's area.  You'll find beds and bedroom furniture of all types, from bunk beds, to space saving lofts and bunks, to full sized beds, chest, dressers, and desks. 

Gallery Furniture has everything you need to outfit your child's room in style they'll love.  You don't have to tell them it's practical.  You can tell them that their new furniture can be delivered TODAY!

So come on by and say hello to the bears, take a picture, and check out a great selection of furniture for youngsters.  It's all in one place, Gallery Furniture at 6006 I-45 North, between Tidwell and Parker!

Wednesday, January 07, 2009

Red Bull Visits Gallery Furniture

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The holiday season is passing, but the spirit of giving is not. Today Gallery Furniture’s employees were visited by the Red Bull street team Francis

and Diane.  The two Red Bull representatives work to spread awareness and promote the uses of Red Bull.

They were excited to let Gallery Furniture employees try the drink.   Red Bull is for those individuals who have busy schedules or want to be wide awake and active.  Francis and Diane insist, though that the benefits of

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drinking Red Bull are obvious once you drink it.  " I had one this morning because I had a late night yesterday," said one of the reps.

The street team also passed out booklets that included information on how Red Bull increases performance, concentration and improves reaction speed, endurance, and stimulates the metabolism. 

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The Gallery Furniture’s delivery department was happy to receive the liquid energy boost. “Thanks girls, I drink ten    of these a week” said one employee to Francis. 

From life size gingerbread furniture to being visited by the Red Bull beattle, you never know what exciting thing will happen at Gallery Furniture!

Monday, January 05, 2009

The Competition Does Not Compare!

Long-time customers Terry and Diane make it a point to go to Gallery Furntiure when purchasing a new piece of furniture.  They fell in love with Gallery Furniture during their first visit because of the “great sales people,” and quality customer service!  Their high expectations were met and exceeded during their recent visit.  Diane said the assistance received from Eric and Gregory while they shopped was “very good" and that they were "friendly and accommodating.”

Over the years Terry and Diane love how they continually receive great service and great deals! 

Many customers, like Terry and Diane only shop at Gallery Furniture because they have had horrible experiences at other furniture stores.  During one experience, when Terry and Diane went to another Houston furniture store, they made a purchase and were led to believe that they had 15 months of  no interest and no payments, but due to misinformation about the financing, their credit was harmed.  After this horrible experience they came to Gallery Furniture and found just what they were looking for!Jerry and Diane

So come to Gallery Furniture where the “deals are good and the sales people are wonderful!”

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Tuesday, December 30, 2008

The Dream Deal Delights Customers

Dream dream Gallery Furniture loves to delight customers. Tammy, recently bought Dream Deal #1.  She liked it so much she had to call Gallery Furniture ecstatic with joy, to rave about her purchase.

For the low price of $1999.99 Tammy received a sofa, loveseat, coffee table, two end tables, two lamps, an entertainment center, and a beautiful flat screen 42” HD TV! She couldn’t believe that she had purchased a room full of furniture for such a low price! Tammy was so impressed she even forwarded emails with information about the Dream Deal to her friends.  Tammy's favorite piece of the dream deal package was the beautiful HD TV that she enjoyed for the holidays.

Even though Tammy is a long-time Gallery Furniture customer and had purchased Tempur-Pedic mattresses before.  She was still impressed with the store experience and expressed that Gallery Furniture exceeded her expectations!

Tammy was so excited, she couldn't help but to keep saying, "I love you Gallery Furniture, I love the furniture from the dream deal, and I love Mack for all his contributions to the community!" Come to Gallery Furniture TODAY and find out what your favorite piece of the dream deal is! There is a large range of furniture to choose from in different styles, colors, and material. Get your DREAM DEAL TODAY!

Sunday, December 28, 2008

Top of the Line Service

Savona 008 The Gallery Furniture experience does not end when your furniture is delivery.  Gallery Furniture provides service after the sale.

No one expects a problem with your new furniture, but when there is one, the customer service team is here to help.  They can also help you order replacement parts or get a cleaning set up.

When you buy a protection plan from Gallery Furniture, like Gallery Guard or the extended warranty, the service team will be there on the other end of the phone.

Customer Service is here to make sure the customer gets the kind of assistance you'd expect from Gallery Furniture.

Saturday, December 27, 2008

Gallery Furniture, the Houston leader in Traditional Bedroom Furniture

DSCF3403 Gallery Furniture is known for contemporary furniture, yet Gallery Furniture also has a huge selection of Traditional Bedroom Furniture.  Houston knows that Gallery Furniture is quality, and Traditional Bedroom Furniture quality is in full effect at 6006 I-45 North between Tidwell and Parker.

DSCF3408 It's because of this commitment to quality, Gallery Furniture has selected Sumter and AICO as the premier bedroom furniture in their traditional bedroom section.

IMG_0910 Sumter has been in business for well over a century, throughout this time they have perfected the art of building gorgeous, quality furniture.  Sumter furniture has heirloom quality furniture using top grade solid woods, and an arduous 28-step process to make the furniture perfect.  The craftsmanship is shown by the English dovetails and the solid wood drawers.  There are absolutely beautiful pieces that will last a lifetime.    Unfortunately, Sumter Cabinet Company is shutting its doors, however, Gallery Furniture bought millions in Sumter inventory and is passing on the savings to you.  Traditional bedroom groups, great looks, and prices you can't beat.

DSCF3390A AICO has been carried by Gallery Furniture for years.  AICO is composed of beautiful Asian Hardwood and veneers.  What separates AICO from other brands is that their nightstands and dressers and mirrors have secret compartments that are perfect for storing jewelry and other valuables (as well as maximizing space).  Many of the AICO drawers have felt, except for the bottom drawers of the chests and armoires.  Some AICO sets have accenting lights built into the bed with hidden switches, great for when you need accent light.

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These pieces are even more special because of their attention to detail.  If you are looking for that beautiful traditional and elegant bedroom furniture to make your home just perfect, then come to Gallery Furniture to see the best in quality and decoration and enjoy it... TODAY!

Pub Tables With Storage at Gallery Furniture

Looking for a new trendy table?  Well, Gallery Furniture is your one stop shop for trendy pub tables!

A wide selection of new casual dining tables are available TODAY at Gallery Furniture that are sure to meet your needs.  Crown Mark Furniture has created a pub table that will enhance any kitchen because it solves many unique challenges at one time!  This pub table is not just any ordinary pub table, what sets this pub table apart from the others is the great design and space saving features incorporated within it.  This pub table has a wine glass holder, shelves, and drawers all located underneath the table - making great use of space!  Another great aspect of this pub table is the elegantly designed bench, so stop by Gallery Furniture and pick one up and don’t forget if you buy it TODAY you will get it in your home TODAY!

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The Gallery Furniture Fact Tags

IMG_1122 Gallery Furniture specializes in putting the customer first. Since Mattress Mack is determined to provide you with the best experience possible, Gallery Furniture goes the distance - smiling cashiers waiting to serve, salesmen throughout the store to answer questions, and one item that customers truly love - the Gallery Furniture Fact Tags!

Fact Tags are generally single page documents located right next to the price tags at Gallery Furniture that have lots of helpful information about a select piece or collection of furniture.  They're helpful because the Fact Tags allows customers to find out useful information about the piece of furniture -  such as the style, history, or construction methods used.  Mattress Mack's Fact Tags are nothing new in practice, but I wanted to know a bit more and asked Gil with the Marketing Section about them - "I was informed that they were in use at one point in the past, and Mack wanted to jazz them up a bit and really bring them to life for the customer experience, so that's where the Marketing Section came in."  When asked why he enjoys designing the Fact Tags, Gil said "You really learn more about the pieces - whether it's the solid mango wood or the solid wood Sumter collections, you get a true feeling for these Gallery Furniture pieces.  Plus, you get to have some creative fun and you know you're helping the customer by making them!"

IMG_1121 Many customers enjoy the Fact Tags because they provide a quick reference of answers to many of their questions, such as "Is this eco-friendly construction", "Is this solid wood?", or "How is this furniture made?".  The quick source of answers and information enables a Gallery Furniture customer to look through the furniture feeling informed and with a clearer understanding of the furniture.   Items such as the Fact Tags are just one more convenience that Gallery Furniture has available in order to give you the best shopping experience possible.

Contemporary Furniture Goes Global at Gallery Furniture

IMG_9995 Gallery Furniture is known to be Houston's authority on traditional bedroom furniture, but it should come as no surprise that Gallery Furniture is also Houston's leader in contemporary furniture.  Gallery Furniture's Aggie Interns had a chance to chat with Mark Shreyberg of Global Furniture - one of the many contemporary furniture manufacturers who supply Gallery Furniture with quality European designs at great prices!

IMG_9990 Mark definitely wanted Houstonians and Gallery Furniture shoppers alike to understand the line of Global that Gallery Furniture carries in stock!  Global is known for its sleek, modern European style of furniture ready for any Houston home.  What's more, their furniture is available at an affordable price and doesn't skimp on quality!  "You won't find better quality furniture in this price range!" said Mark, adding quickly that "I have it in my own home."

IMG_9999 Gallery Furniture carries several selections of living room, bedroom, and dining room pieces from Global Furniture. The urbanly sophisticated look of Global's design style is unique and truly adds to any home decor.  Come on in to Gallery Furniture for all of your contemporary furniture, and buy it today and have your new contemporary furniture delivered TODAY!

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