The Gallery Furniture High Point Market team consists of customers - picked from the world's greatest customers of Gallery Furniture - and they are now learning to be a part of the Gallery Furniture buying process, an awesomely fun task as these wonderful people learn the ins and outs of the furniture industry in new ways. Adding excitement to the industry is just one of many goals of Gallery Furniture on this trip, with a primary focus being on keeping a customer centric focus on furniture. You see, when it comes to carrying furniture, in the end, it is always about the customers.
So who better to pick what Gallery Furniture should carry than the world's greatest customers? It was a no-brainer of a decision as Gallery Furniture moved forward to send these great folks to High Point, North Carolina for the world's largest furniture market.
Below, in video one, Lori Murphy speaks about a piece that she and some team members found at manunfacturer Jackson Furniture that they wanted to show Mattress Mackand the Gallery Furniture customers. She goes from the very transitional living room sectional quickly to a recliner that she loves.
Video Two, below, shows a particular chair that, well, suffice it to say that Lori did not have as much enthusiasm for, and when asked why she wanted it uploaded, she responded "I wanted Gallery Furniture customers to know where I was coming from in my selection process - I have a method of doing things and how I look at everything, and I wanted folks to know my tastes."
A big thanks to Lori for giving us not only a find from the team at High Point of some beautiful living room furniture, but also to giving Gallery Furniture customers a window into how she has been looking at items. That sort of transparency in thought pattern is respected at Gallery Furniture, since being customer-centric means putting all your cards on the table.