Gallery Furniture, about two weeks prior to leaving for the beautiful High Point Market (the furniture industry's largest and greatest showcasing of home furniture and accent / accessories in the world), received some interesting concerns about bringing the world's greatest customers to the High Point Market.
The questions were raised: What will the customers get to see? Will they be allowed to learn industry pricing? And so on, and so forth. The most interesting thing has been not just the fact that these customers have been received with not just open arms, but with high-energy enthusiasm and a constant cacophany of "this is the greatest idea ever" and "this is innovative and it makes the most sense, I do not know why we did not invite them before!"
Below, one vendor, Mark from In Room Designs, insisted on thanking Mattress Mack personally, so the Gallery Furniture High Point Team was only too happy to oblige.
And thanks to Mark from In Room Designs for his warm-hearted and kind thanks to Mack, as the Gallery Furniture High Point Market team has been so well-received that it's been a joy not just to be at Market but to get greeted with open arms and for the team to receive free educational lessons from various vendors on topics ranging from dovetail joinery to upholstered fabric terminology.
Great ideas are sometimes the ones that make the most sense that one never tried before. That was the case here when Mattress Mack decided - hey, let's take the customers to market. After all, customers know best since they are the true end-users of the product, not the retail stores!