Thank God for customers says it all. At Gallery Furniture, we constantly remind ourselves in word and deed that the sole reason for our being is to delight great customers - the world's greatest customers - like you 24 / 7 / 365, and that's all we are here for. The hundreds of Gallery Furniture staff members, vendors, and their families are all being paid every week because - and only because - of customers buying furniture and electronics at Gallery Furniture
All of us at Gallery Furniture, from employees to vendors, want to say a big THANK YOU every day for your confidence in Gallery Furniture. You voted for Gallery Furniture with your purchase and our mission is to exceed to your expectations with world class products and services every day. Too often in the business news today the big news is about profits, shareholders and return on investment - and these matrices are certainly important.
However the only matrix for any business that really matters are happy, delighted customers who will refer you and buy more. If customers are happy, and they buy more, and they refer business to you , and sales go up, then it stands to reason that profits will go up, shareholder value will all rise, and so on.
This is why I remind myself every day: IT'S ALL ABOUT THE CUSTOMERS, STUPID!