On September 3rd, when Gallery Furniture held the grand opening of Phase II of the Big Showroom at 6006 North Freeway - the great celebration of being 100% open - it came as no surprise that the Bill Stubbs inspirational rooms were not just stunningly perfect, but a huge hit. Furniture, accessories, rugs, bed spreads, flooring, the art work and pictures, all combined in harmony to make the perfect home. The effect was so powerful because Bill is a master at tying at everything together to create the perfect look - after all Bill, Stubbs is an artist in his own right. This perfection then led Bill to make me promise him not to sell any of the floor models for at least three months so that the showroom would look brand new for some time to come.
Well, no sooner had the Gallery Furniture showroom opened at 10:00 a.m. following the live broadcast of Houston's very own Great Day Houston with Deborah Duncan that a customer entered the inspirational showrooms at 10:30. Well, she was so inspired by the work Bill Stubbs had done with the Gallery Furniture inspirational room that she turned to a salesperson and said "I want to buy all of this, just as it is shown in this room."
I shamelessly told Bill Stubbs "Sorry, Bill, I gotta make the sale."
The customer's order of Bill Stubbs' inspirational home was completely, flawlessly, and precisely delivered to the customer about to two days later. At this point, Bill was scrambling to refurnish and redecorate the now empty inspirational home - and I am pleased to announce Bill had that Gallery Furniture inspirational home back to 100% in true Gallery Furniture fashion - fast, fast, fast. I told Bill, "You know, your furniture and accessories look great in those rooms… but I gotta take care of the customer!"
Bill smiled. I am pretty sure he understood. After all, at Gallery Furniture, it's all about taking care of the customers - TODAY and every day.
[Photo, inset above. from left to right: Deborah Duncan, Bill Stubbs, Mattress Mack, and Michael Burnes]