Who would believe that the day after a major fire destroyed its warehouse, a furniture store would be selling and delivering furniture the same day it was sold?
As hard as it is to believe, that is exactly what the Gallery Furniture team was able to do. Just hours after the four alarm fire at the warehouse, Gallery Furniture trucks were on the road delivering furniture.
I believe only one store could do it -- Gallery Furniture. And the dedication of its employees made it possible.
Everyone would understand if Gallery had delivered no furniture on Friday. Even Mattress Mack was ready to delay Friday's scheduled deliveries. But Gallery Furniture is all about TODAY, and keeping promises, and the staff said they could do it. So the day began with a focus on making Friday's deliveries.
Making those deliveries was not that simple.
Imagine the difficulties involved. Someone had to keep track of the furniture that was scheduled for delivery on Friday. Then furniture to fill the order had to be found, purchased, and picked up. Delivery trucks had to be loaded and deliveries scheduled.
Yet the Gallery Furniture staff worked through the difficulties and kept the deliveries going out.
The sales staff rallied at the Post Oak store and when customers came through the door at eight Friday morning, there were people ready to help.
Rallied is a good word to describe the way all the Gallery Furniture employees responded Friday. It was a day full of challenges -- challenges accepted, challenges met.
As tough as the last few days have been, it has also been a time of pulling together. The goal has not changed. Gallery Furniture is here to delight customers with great furniture at great prices, and deliver it today!
fun blog
Posted by: Tonin Casa Italy | Tuesday, August 23, 2011 at 06:19 AM
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Posted by: Coach Outlet Stores | Tuesday, June 28, 2011 at 04:18 AM