Official Blog of Gallery Furniture's Mattress Mack of Houston, TX

Memorial Day Super Sale

Gallery Furniture's Memorial Day Super Sale is underway with bargains all over the store.  Prices have been reduced on hundreds of items in every showroom.

I'm really proud of the House Full Dream Deal.  Look at what you get for just $4999.99:

• Sofa, love seat, cocktail table, two end tables, two lamps, TV console, and 42 inch plasma HDTV
• Dining room table and four chairs
• Queen sized bed, night stand, chest of drawers, dresser & mirror, plus a queen size oh so soft top mattress and foundation

That's three rooms of furniture for one low price, just $4999.99!

And the other Dream Deals are still available this Memorial Day Weekend.

Other sale items include a leather sofa with leather throw pillows for only $699.99;  a four piece living room set now only $1799.99 and a cherry queen sized bedroom set for $1999.99.  Don't forget to check out the Outlet Center when you come into the store, there are huge reductions on selected items in the Outlet Center. 

Lots of people have come to Gallery Furniture today to take advantage of the special savings.  There are two more days to go in the Memorial Day Weekend  Super Sale, plenty of time for you to come on down to Gallery Furniture, I-45 North between Tidwell and Parker!

Promises Made, Promises Kept

Gallery Furniture takes pride in keeping its promises -- a promise made is a promise that must be kept.  Gallery Furniture expects all employees to follow that rule, and when a customer reciprocates, it is a beautiful time indeed.

That's why an e-mail from Clint to the Gallery Furniture Inbox was interesting and heartfelt to receive.  Clint said he was keeping a promise he made from when he bought a new Tempur-Pedic at Gallery Furniture.

Here's the email from Clint:

"I was glad to honor a committment I made to Mack many years ago when I promised him that the first new piece of furniture to come into my house would come from Gallery Furniture.  Mack has set the market in Houston with his committment to the people of Houston, by all he does for the community as well as for our Veterans.  He has become the benchmark for his dealings with the people in this area and it shows.  All the retail furniture as well as other businesses have copied him in one way or another and that is the mark of greatness when people copy you. We wish all our Houston Vets a wonderful Memorial Day. God Bless America."

Clint had nice things to say about the people who helped him make his purchase, particularly Alvaro and Steve.

Clint, Gallery Furniture thanks you for bringing warm and kind words to our Inbox here at Gallery Furniture - and Gallery Furniture sihes you all the best this blessed Memorial Day Weekend - and also, we agree wholeheartedly with a resounding God Bless America.

From the Inbox: 100% Gallery Furniture Has You Covered

FROM THE INBOX

Gallery Furniture offers a number of fine services to enhance the life of your brand new furniture. Guaranteed for 5 years, Gallery Guard is the most effective way to protect and preserve your fine upholstered furniture from anything you may eat or drink. If you can’t get that willful stain out of your protected furniture, Gallery Furniture will!

Here’s a story of how Gallery Guard saved the life of one woman's valued couch:

Jamie O. from Houston, TX purchased a couch treated with Gallery Guard. She had called to arrange an appointment to have a service professional assess a stain in her couch she could not get out - just like the Gallery Furniture Protection Plan states, if you can't get it out, call us!  Andrew, a Gallery Furniture Service Technician, went to Jamie’s house and treated the stubborn stain and reapplied Gallery Guard to prevent future occurrences. Jamie wrote to express her delight:

"I had called to set-up an appointment earlir in the week for a spot that I couldn't get out... my husband and I had the pleasure of meeting Service Technician Andrew and we were so impressed with his professionalism and kindness.  He did an exceptional job... we are very impressed with the customer service Gallery has to offer.  Thanks Mack!"

Thank you, Jamie, for taking the time to send Gallery Furniture your kind thoughts.

Protect your furniture from fading, dust, dirt, and stains. Other benefits include longer life to your fabrics - which is ideal for your furniture investment. Gallery Guard is odorless and invisible, and also safe for humans and pets. Gallery Furniture customer service is available Monday through Friday 8am-9pm to schedule a service appointment. Ask your Sales associate about Gallery Guard TODAY!

HOWDY from New Aggie Intern Kristina Whitcomb

New Aggie Intern Kristina Whitcomb comes aboard Gallery Furniture.

Joining Kelly Thompson this past week was yet another Aggie intern, Kristina Whitcomb, a junior Marketing major from College Station, TX. Her excellent skills set in Adobe Photoshop, InDesign, and Illustrator are being put to use here to help you more clearly see the beautiful furniture you'd like in your home today! After having a few days to settle in here at Gallery Furniture, Kristina had this to say:

"It's been great getting to be a part of the fast-paced, customer-oriented environment here at Gallery Furniture! I've already gained so much experience, not only in the marketing department but in being able to interact with customers as well. This internship opportunity has already been immensely beneficial to my knowledge of the field of marketing and I can't wait to see what I'll continue to learn during the rest of the summer!  This place is extremely fast-paced, once I make it here, I can make it anywhere… and I thank Gallery Furniture, Mack, Hamilton, and fellow Aggie Gil all for giving me this wonderful opportunity!  Gig 'Em MACK!"

Gig 'Em right back at ya, Ag!  That's how we do things here at Gallery Furniture - effectively, efficiently, and always with an eye on TODAY.  And by TODAY, Gallery Furniture means do it right, and do it now.  That's why we hire quality interns like Kristina and Kelly with their motivated, driven Aggie work ethic.

NO WORRIES... just call Gallery Furniture!

Mike Kelly, our Customer Service Representative, to the rescue! Janet D. from Pearland, Texas called Gallery Furniture and spoke to Mike. She expressed her disappointment with her broken recliner, and asked where she could purchase the part for repair. Just when she thought she was going to get the run-around, she got quality customer service.

Our Own Superhero of Service, Mike Kelly... does it AGAIN!

Janet was familiar with our store and was aware of the reputation Gallery Furniture holds with Houstonians. Eight months ago, she needed a quality recliner, and she came to the right place. There are many stores to get a well-made recliner, but there is only one place with a proactive approach in breaking boundaries in customer service - same day delivery and quick customer service are our niches. Even though Janet purchased the recliner last year, Mike Kelly ordered the part for her and arranged a service call to her house. She avoided the hassle of dealing with a large furniture manufacturer all with one call to Gallery Furniture. Now she’s kicking back, and loving her comfy recliner once again!

It’s easy to just sell a piece of furniture and forget about the customer, but Gallery Furniture strives for excellence – Gallery Furniture wants you to come and see us again. We’ve been a member of the Houston community for 27 years, and we plan on staying forever. The world’s best customers walk through our doors and for them, Gallery Furniture makes furniture shopping AND owning easy.