Official Blog of Gallery Furniture's Mattress Mack of Houston, TX

Another Gallery Furniture Customer Discovers the Joy of Shopping from the Convenience of Home

Gallery Furniture's Cutsomer Service Department made a late-night sale...

Kathy P. of Houston bought this set off of GalleryFurniture.com and over the phone...

Kathy P. of Houston, TX called Gallery Furniture at 9:55 last night... and Laura from the Customer Service Department picked up the phone.

Kathy P. said that "I asked Laura what time Gallery Furniture closed, and she said '10:00 p.m.' so I replied that I can call back in the morning... Laura then tells me 'Ma'am, I can help you, what do you need?"

Turns out it was a great night for Kathy P. - she had used our easy to find Gallery Furniture Saves You Money Card application, and some great Home Office Furniture at GalleryFurniture.com and (without ever seeing the furniture) came in and bought it all over the phone.  As Kathy P. said:

"It was the most amazing experience - within 25 minutes I had credit approval, order completed, and set up for delivery on Saturday morning [April 19th] - they just left not that long ago, and we are completely satisfied, and the delivery guys were so nice and professional, it was wonderful!  I never had to leave my home, and I got all my furniture shopping done using GalleryFurniture.com and a phone call thanks to Laura!"

Laura, seen here on the phone, works tirelessly day in and day out from 8 a.m. - 10 p.m. taking care of Galery Furniture customers just like Kathy P.!

Folks, we take care of all our customers at Gallery Furniture, and we encourage you to heavily use GalleryFurniture.com for your selection needs!

The Michigan Delivery is Complete - and Another Satisfied Gallery Furniture Customer Tells her Tale!

All the Way to Alpena, MI...

Gallery Furniture's Marketing and Internet Boys went and dug a little deeper on the story of the Michigan Furniture Delivery that the Gallery Furniture Delivery Team of Juan and Omar made happen.  Here is what they learned from one satisfied Gallery Furniture Customer:

Kimberly B. of Houston, TX was moving to Alpena, Michigan with her husband, a retired Houston Police Department officer.  Sadly, they had lost everything in a house fire and decided to take up a new home and a new life near Lake Huron.  Before she left Houston, she had decided that her new home that sits on a gorgeous 40 acre lot needed some furniture - and a Tempur-Pedic bed to boot! 

She got with Brandon Jackson, one of the Gallery Furniture Sleep Sales Professionals, and after much discussion, arranged to have a shipping company get her the material she needed.  So Kimberly waited patiently for her furniture in Alpena, Michigan.

Well, as things sometimes go, when you have to have something done right, you have do it yourself... after waiting for the shipping company and some dropped communication and no Tempur-Pedic, she called Gallery Furniture and spoke with Mattress Mack:

"Mack told me that we were gonna make it right, and if that means having to drive to Michigan to deliver it ourselves, we would.  And y'all did - it was a proud moment having a Gallery Furniture truck pull up out here at my home in Alpena, Michigan!"

Here's the map of the road Juan and Omar took to Alpena,MI.

Kimberly B. knew from the moment she got off the phone with Mack that "I was confident everything was going to be taken care of, and Juan and Omar were here in a little over 24 hours."  Twenty-six hours and twenty-two minutes, actually, was how long Juan and Omar took to get Kimberly not just her Tempur-Pedic, but also her new living room furniture from Gallery Furniture.

What's the funniest part of the whole story?  Turns out that Kimberly and family are moving back to Houston in the summer - and she says "now we'll have to buy a bigger home to fit all of our furniture from Gallery Furniture inside!"  With regards to how Kimberly felt about the move back to Houston she stated: "Well, I am more a big city girl and my husband is more of a country boy - and our kids really love being in able to swim in one of the Great Lakes, so it will be a matter of readjusting, that's for sure!" 

We are excited to be a part of your life, Kimberly, and Juan and Omar had a great time getting ready and making the delivery all the way to Alpena, Michigan.  They got in late last night and Gallery Furniture is ready to add their pics to the blog!

Folks, whether your home is in Kuwait, Hawaii, Northern Ireland, or Alpena, Michigan - Gallery Furniture ships to clients world wide.  And we'll get it there quickly - and safely - and install it with love and care into your beautiful home.  Kimberly, we're looking forward to you and your husband's safe return back to Texas!

Lining Up to be on the CBS Show Big Brother

The Gallery Furniture / CBS Big Brother Casting Line started promptly at 4:00 p.m., with 50 people starting off and easily topping 400 at the time of this post.

The Big Brother casting call at Gallery Furniture officially started thirty-five minutes ago, but the scene was already getting full earlier in the afternoon as a crowd gathered at Gallery Furniture of Houston, TX in anticipation of being stars on the hit reality show Big Brother, airing on CBS (local Houston Channel 11 - KHOU-TV).

Potential reality stars lined the parking lot of Gallery Furniture early, with a line of over 350 by the time this blog post went up.  The shot below shows the early gatherers.  The reality show, Big Brother, airs in over 60 countries, each country having their own unique spin on the show, though the premise is generally the same:  A series lasting around three months includes a number of individuals forced to live together full-time in the "Big Brother" House, isolated from the outside world.

Under the continuous gaze of television cameras, the roommates try to win a cash prize by avoiding eviction from their housemates from the house.  A large cash prize awaits the winner of the show (as is usually the case in most foreign-based Big Brother shows, as well). 

Gallery Furniture was happy to play host to the casting call for the next Big Brother, and we wish all the contestants the best of luck!

Clockwise from top: KHOU-TV Channel 11 Van is out for a Live Remote for the Big Brother casting call at Gallery Furniture... potential housemates / potential rivals chatting it up before going in as part of the early crowd... The Gallery Furniture Teddy Bear points the way to the Big Brother Casting Call.

Gallery Furniture Delivers Close to Canada, Eh?

Gallery Furniture Sales Professional Brandon Jackson took a phone call that ended up having the Gallery Furniture Delivery Team of Juan and Omar head to Alpena, Michigan - which is pretty close to Canada, yah!  Gallery Furniture is proud to ship to customers all over the United States and the world - from Kuwait to Hawaii, from Galveston, TX to the tip of Michigan.

Juan, left, and Omar, right, ready to load up for Alpena, Michigan with a Gallery Furniture delivery.

Kimberly B. had spoken with Brandon Jackson.  Turns out that she was so enamored with Gallery Furniture from her previous purchases that when it came time to place some furniture for her new home in Alpena, Michigan she decided to go with us and have it delivered.  So the Gallery Furniture Delivery Team is heading straight up in a north-south cannonball run that will take our Gallery Furniture Delivery Team all the way up to within a stone's throw of Canada.

While we won't have time to enjoy some Canadian Football or hockey, Gallery Furniture will make time to insure not only proper delivery, but to deliver it with the same care and love as we do all of our local clients as well.  Juan and Omar took care during the loading process...

From the top... Juan and Omar carefully ready to transport a Gallery Furniture tempur-pedic to Alpena, Michigan...   Here comes the Gallery Furniture contemporary couch by Nicoletti...  before placing the couch and the rest of the furniture, Juan fully secures the mattress and box springs... Juan and Omar cover the couch before the rest of the furniture is hauled in... the finale, after a long load and more Gallery Furniture living room selection, Juan closes the door and locks it shut.

Juan and Omar, part of a select team of Gallery Furniture Delivery Team professionals, embarked on their 24 hour, 22 minute trip to Alpena, Michigan from Gallery Furniture by way of 59 North (the East Tex Freeway here in Houston).  Gallery Furniture is proud to deliver your furniture anywhere you need it - to your Houston home or your vacation home anywhere in the world?  Moving out of town?  Let us furnish your new home so you don't have to worry about who to buy furniture from in a new environment.

Buy it today, and have it delivered... ANYWHERE.