Gallery Furniture has been known to go to amazing lengths to satisfy our customers, but a recent delivery in Galveston goes above and beyond the usual.
Gallery Furniture received an order Saturday morning for a Kreiss sofa and bed and Saturday afternoon the delivery truck was on its way. After hauling the headboard and footboard up 4 flights of stairs to the condo door, the delivery team of Big Roy, Jeff, Boss Man, Tran, Irvin, and Kevin realized that the furniture absolutely would not fit through the apartment door. They walked the pieces all the way back down to ground level and hoisted them over the front balcony in hopes of getting a better angle on the front door. When the furniture still wouldn’t fit through the door, the team acted in true Gallery Furniture fashion and set about finding a prompt way to solve the problem.
The kind of diligence and creativity displayed by this Gallery Furniture delivery team is an excellent example of the kind of customer service the company is built upon. In fact, they’ll be back at the same complex tomorrow to deliver furniture to another one of our fabulous customers!
The following video is compiled of clips from Monday’s delivery. Enjoy watching Gallery Furniture work hard for you!
THANK YOU
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