All the Way to Alpena, MI...
Gallery Furniture's Marketing and Internet Boys went and dug a little deeper on the story of the Michigan Furniture Delivery that the Gallery Furniture Delivery Team of Juan and Omar made happen. Here is what they learned from one satisfied Gallery Furniture Customer:
Kimberly B. of Houston, TX was moving to Alpena, Michigan with her husband, a retired Houston Police Department officer. Sadly, they had lost everything in a house fire and decided to take up a new home and a new life near Lake Huron. Before she left Houston, she had decided that her new home that sits on a gorgeous 40 acre lot needed some furniture - and a Tempur-Pedic bed to boot!
She got with Brandon Jackson, one of the Gallery Furniture Sleep Sales Professionals, and after much discussion, arranged to have a shipping company get her the material she needed. So Kimberly waited patiently for her furniture in Alpena, Michigan.
Well, as things sometimes go, when you have to have something done right, you have do it yourself... after waiting for the shipping company and some dropped communication and no Tempur-Pedic, she called Gallery Furniture and spoke with Mattress Mack:
"Mack told me that we were gonna make it right, and if that means having to drive to Michigan to deliver it ourselves, we would. And y'all did - it was a proud moment having a Gallery Furniture truck pull up out here at my home in Alpena, Michigan!"
Here's the map of the road Juan and Omar took to Alpena,MI.Kimberly B. knew from the moment she got off the phone with Mack that "I was confident everything was going to be taken care of, and Juan and Omar were here in a little over 24 hours." Twenty-six hours and twenty-two minutes, actually, was how long Juan and Omar took to get Kimberly not just her Tempur-Pedic, but also her new living room furniture from Gallery Furniture.
What's the funniest part of the whole story? Turns out that Kimberly and family are moving back to Houston in the summer - and she says "now we'll have to buy a bigger home to fit all of our furniture from Gallery Furniture inside!" With regards to how Kimberly felt about the move back to Houston she stated: "Well, I am more a big city girl and my husband is more of a country boy - and our kids really love being in able to swim in one of the Great Lakes, so it will be a matter of readjusting, that's for sure!"
We are excited to be a part of your life, Kimberly, and Juan and Omar had a great time getting ready and making the delivery all the way to Alpena, Michigan. They got in late last night and Gallery Furniture is ready to add their pics to the blog!
Folks, whether your home is in Kuwait, Hawaii, Northern Ireland, or Alpena, Michigan - Gallery Furniture ships to clients world wide. And we'll get it there quickly - and safely - and install it with love and care into your beautiful home. Kimberly, we're looking forward to you and your husband's safe return back to Texas!
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