Rooms on the Go at Gallery Furniture

Mitch and Charlotte came to Gallery Furniture today looking to furnish a new condo they bought down in Florida.  The condo has been empty, but a naval officer will be renting it from them starting this weekend.  Well, Mitch and Charlotte's first tried to go to Rooms to Go in Austin to get furniture for the Pensacola condo, but their experience was a nightmare. Mitch and Charlotte told Gallery Furniture about their experience:

"We drove 3 hours to Austin, spent 2 hours shopping around for furniture, and then drove 3 hours back.  From the very beginning we explained to Rooms to Go that we needed all our furniture by this Friday.  Well, sure enough after we drove back to Houston and Rooms to Go gave us the bad news, they couldn't delivered it, and Rooms to Go didn't have any interest in accommodating."

After driving to Austin and still remaining empty handed, Mitch and Charlotte were in a rough spot.  Charlotte, who works in sales, was disappointed, and rightfully so, because she always expects the best in customer service everywhere she shops.  After thinking it over, the couple called Gallery Furniture.  They said they were skeptical at first because they didn't think that Gallery Furniture could meet their needs or accommodate their delivery time.  Well Gallery Furniture's customer service representative Laura received the call and sent the call straight to me.  I told her Gallery Furniture could definitely deliver that furniture to their condo in Florida by Friday, because Gallery Furniture does whatever possible to make the customer happy.  Like Charlotte said herself, "Gallery Furniture has superior customer service." 

(Mitch and Charlotte with Mattress Mack at Gallery Furniture)

Once in the store this morning, Gallery Furniture's customer service was at its best when salesman Kenny met Mitch and Charlotte at the door.  Kenny is "knowledgeable and stuck withing their time and financial parameters.  Kenny was able to be very effective, putting together 3 bedroom suites, 1 dining room set, and a living room set in no time.  Thats what its all about folks, meeting your needs efficiently and effectively.  Only the best here at Gallery Furniture.

Gallery Furniture thanks Mitch and Charlotte for shopping with us and is happy to get the furniture they purchased into that condo, so the naval officer can have a great place to call home when he comes back from serving our country.  If your looking to furnish your home or a vacation home, Gallery Furniture can be your one-stop shop. Our sales staff will make sure to stay within your parameters and do whatever possible to make you happy!

Comments

[Markant]

yes it is that wonderful for you americans for better world for your troops.
kantoormeubilair - Markant NT projectmeubilair

[M. Cox]

Mattress Mack, I saw the news piece on you regarding your donation of the TV to our troops in Iraq. I wanted to say thank you, and that you are a very special person! My father and brother served 20 years each in the military, it is wonderful Americans like you that make it a better world for our troops. Again, thank you and I know you will always be blessed.

M. Cox